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          • National eGovernment Study 2025
          • 1 / 5
            • Main Topic
            • National eGovernment Study 2025
            • The online trend continues: the population and businesses are increasingly using the digital services provided by the authorities. The range of services offered by the authorities is also growing. At the same time, many users are unaware of the services that are available digitally – they would like the services to be easier to find. Read more [https://www.digital-public-services-switzerland.ch/en/publications/studies/nationale-e-government-studie-2025]
            • 1 / 5
          • 2025 edition of the general terms and conditions for ICT services is available
          • 2 / 5
            • Main Topic
            • 2025 edition of the general terms and conditions for ICT services is available
            • The 2025 edition of the general terms and conditions for ICT services applies to contracts concluded after 17 March 2025. With the general terms and conditions, DPSS provides a tool that is in demand among experts. They represent a standard for procurement and in the field of contracts: this makes the various offers from suppliers comparable. Read more [https://www.digital-public-services-switzerland.ch/terms]
            • 2 / 5
          • AGOV – the public service login
          • 3 / 5
            • Main Topic
            • AGOV – the public service login
            • The authentication service of the Swiss authorities can be used for selected services in the cantons of Zurich, Appenzell Ausserrhoden, Lucerne, Basel-Stadt, Glarus, Schaffhausen, Bern and Valais. The AGOV project is part of the federal and cantonal agenda. Read more [https://www.digital-public-services-switzerland.ch/en/implementation/agenda-dvs/Exploiting-the-potential-for-automation-and-simplification-for-businesses]
            • 3 / 5
          • Innovations 2025
          • 4 / 5
            • Main Topic
            • Innovations 2025
            • The DPSS supports innovation through innovation projects that it selects for this purpose. For the year 2025, the DPSS has selected four projects Read more [https://www.digital-public-services-switzerland.ch/en/implementation/egovernment-implementation-plan/promoting-e-participation-projects-and-innovations]
            • 4 / 5
          • Digital Public Services Switzerland strategy for 2024-2027
          • 5 / 5
            • Main Topic
            • Digital Public Services Switzerland strategy for 2024-2027
            • With the Digital Public Services Switzerland strategy for 2024-2027, the Confederation, cantons, cities and communes have jointly defined how the digital transformation of public services will be advanced in the federal context. Read more [https://www.digital-public-services-switzerland.ch/strategy]
            • 5 / 5

    Steering the digital transformation between the Confederation, cantons and communes

    Digital Public Services Switzerland follows a networked, nationwide approach. It coordinates the steering of the digital transformation between and within the institutional levels, giving them a say and the opportunity to help shape developments. It creates added value for the general public, businesses and public administrations, and promotes collaboration across the different levels of government. 

    About Digital Public Services Switzerland

    Publications

    You can find the main publications, such as studies on eGovernment developments, annual reports, strategies and basic documentation concerning Digital Public Services Switzerland, in the download centre.

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    Information from Digital Public Services Switzerland

    Digital Public Services Switzerland provides regular information on activities, projects and expert reports on digitalisation and IT in public services. In the news feed below, you can find press releases and news items, sorted by publication date. (We are sorry, some news are not available in the current language.)

    Alliance for Digital Inclusion Switzerland (ADIS)

    21.11.2024

    The Alliance for Digital Inclusion Switzerland (ADIS) aims to make digital services more accessible to everyone in Switzerland. At the founding event in Bern on 21 November 2024, Federal Councillor Elisabeth Baume-Schneider emphasised the importance of close cooperation between the federal government, cantons, associations and the private sector to achieve this goal. Find out more[http://www.adis.ch]

    Competition: Innovation projects 2025

    29.10.2024

    Every year, as part of the implementation plan for the Swiss digital administration, innovative projects using new technologies are encouraged. Do you too, as a representative of an authority or a non-commercial organization, have an exciting project? Submit your application for funding until January 8, 2025. Competition[https://www.digitale-verwaltung-schweiz.ch/en/implementation/egovernment-implementation-plan/promoting-e-participation-projects-and-innovations]

    eGovernment MONITOR 2024: key findings

    8.10.2024

    Since 2010, the eGovernment MONITOR has been comparing the use and provision of eGovernment services in three countries: Germany, Austria and Switzerland. The latest comparative study was conducted in May 2024. For this purpose, a total of around 10,000 people, including around 1,000 people in Switzerland, were asked about their experiences of using eGovernment services. The study was published on 8 October 2024 by Initiative D21 and the Technical University of Munich. Compared to previous years, the demands in terms of the digitalisation of public services have increased in all three countries. Key findings of the study[https://www.digital-public-services-switzerland.ch/en/publications/studies/egovernment-monitor-2024]

    All recent news items

    Networking through Digital Public Services Switzerland

    Digital Public Services Switzerland brings specialists together and promotes dialogue. Below, you can find details of exciting specialist events for members of Digital Public Services Switzerland, public sector employees and the general public.

    02.06.2025
    20th meeting of the Operational Management Committee, online
    16.06.2025
    21th meeting of the Operational Management Committee, retreat
    02.07.2025
    22th meeting of the Operational Management Committee, online
    19.08.2025
    23th meeting of the Operational Management Committee, Bern
    30.09.2025
    24th meeting of the Operational Management Committee, Bern
    All events
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