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Steering the digital transformation in a federalist system

The objective of Digital Public Services Switzerland (DPSS) is to ensure effective strategic steering and coordination of federal, cantonal and communal digitalisation activities. The coordinating organisation started operations on 1 January 2022. Its mandate and tasks are set out in the «public-law framework agreement on Digital Public Services Switzerland», which has been approved by the Confederation and cantons. 

Merger of established organisations 

The objective of Digital Public Services Switzerland is to coordinate and promote the digital transformation between and within the three levels of government. It combines the operational activities of eGovernment Switzerland and the Swiss Conference on Informatics (SIK/CSI). 

Timeline of Digital Public Services Switzerland [https://www.efd.admin.ch/efd/de/home/digitalisierung/e-government-schweiz.html]

Coordination across all three levels of government 

The Confederation and cantons are equal sponsors of Digital Public Services Switzerland. Decisions are taken by consensus. The Swiss Union of Cities (SVC) and the Association of Swiss Communes (ASC) support the programme as partners. In addition, individual communes and the Principality of Liechtenstein can participate under individual agreements.

Digital Public Services Switzerland is made up of the following: 

Digital Public Services Officer for the Confederation and Cantons [https://www.digital-public-services-switzerland.ch/ueber-uns/beauftragter-von-bund-und-kantonen]
DPSS Office [https://www.digital-public-services-switzerland.ch/ueber-uns/geschaeftsstelle]
Political Management Committee [https://www.digital-public-services-switzerland.ch/ueber-uns/politisches-fuehrungsgremium]
Operational Management Committee [https://www.digital-public-services-switzerland.ch/ueber-uns/operatives-fuehrungsgremium]
Assembly of Delegates [https://www.digital-public-services-switzerland.ch/ueber-uns/delegiertenversammlung]
Working groups [https://www.digital-public-services-switzerland.ch/ueber-uns/arbeitsgruppen]

Strategy

Digital Public Services Switzerland performs its tasks in a four-year strategy cycle. A rolling implementation plan covers operational activities. It defines the main project and service activities. The implementation plan is updated annually. In addition, Digital Public Services Switzerland performs monitoring and controlling for projects and services. 

Strategy Digital Public Services Switzerland 2024-2027 [https://www.digital-public-services-switzerland.ch/strategy]
Implementation plan [https://www.digital-public-services-switzerland.ch/umsetzungsplan]

Further information

DPSS service mandate – tasks [https://www.digital-public-services-switzerland.ch/ueber-uns/digitale-verwaltung-schweiz/leistungsauftrag]

Principles

  • Digital Public Services Switzerland promotes the digital transformation of public services in Switzerland by drawing up standards in particular, and by acting as a political platform. 

  • Digital Public Services Switzerland issues recommendations. It does not set binding rules. 

  • Digital Public Services Switzerland promotes exchange and coordination in federal and intercantonal projects on the digital transformation of public services. 

  • Digital Public Services Switzerland works with specialist organisations, especially the eCH Association, eOperations Switzerland AG and the group of experts on eGovernment of the Swiss Conference of Cantonal Chancellors. 

  • Digital Public Services Switzerland fosters contacts with the offices responsible for digital transformation at public authorities. 

  • Digital Public Services Switzerland seeks dialogue with academia, the private sector and society. 

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+41 58 464 79 21

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