eGovernment implementation plan
The implementation plan is the implementation tool for the 2020-2023 eGovernment Strategy Switzerland.
eGovernment Strategy Switzerland
In the eGovernment Strategy Switzerland, the Confederation, cantons and communes define their common objectives and key areas for action in digitalisation, with a view to actively steering the digital transformation of the administration. The strategy includes the following objectives:
-
Expanding the options for digital interaction and participation
-
Providing national basic services for electronic interaction with the authorities
-
Setting binding, nationally applicable regulations for the digital transformation
-
Promoting knowledge on digitalising public administrations and building trust
Implementation plan
The eGovernment implementation plan is the implementation tool for the 2020-2023 eGovernment Strategy Switzerland. It was prepared together with eGovernment experts from all levels of government. The implementation objectives are assigned to a corresponding strategic objective. All implementation objectives include at least one defined measure.
Strategic objective 1: Expanding the options for digital interaction and participation
The joint efforts by the Confederation, cantons and communes are aimed at digitalising further public services throughout Switzerland, improving their user-friendliness and creating more electronic channels that enable participation in politics and public administration.
In operation
Implementation
Strategic objective 2: Providing national basic services for electronic interaction with the authorities
Basic services are essential for the user-friendly and efficient use of electronic processes. The joint efforts by the Confederation, cantons and communes are aimed at setting up the most important national basic services.
Implementation
Strategic objective 3: Setting binding, nationally applicable regulations for the digital transformation
The joint efforts by the Confederation, cantons and communes are aimed at clarifying organisational matters and the general legal basis, and formulating binding rules in this regard.
Implementation
Strategic objective 4: Promoting knowledge on digitalising public administrations and building trust
The joint efforts by the Confederation, cantons and communes are aimed at reinforcing trust in digital public services by anchoring knowledge about eGovernment in a targeted manner among the general public and businesses on the user side, and among public administration managers and employees. Moreover, the administration should promote internal awareness of new technologies and their impact on people and the environment, and build knowledge and skills in order to enable the use of new digital working methods and the cultural shift across the administration.